gx88 Terms & Conditions — Your Rights and Obligations

To be eligible to register and use the Services, you must satisfy all of the following conditions at the time of registration and throughout the duration of your account:

• You are at least 18 years of age.
• You are a resident or currently physically located within a jurisdiction where accessing online gaming services of this nature is not explicitly prohibited.
• You are acting on your own behalf as a private individual and not as a representative of any corporate entity, agency, or professional gambling syndicate.
• You are not listed on any self-exclusion register maintained by gx88 or any affiliated gaming platform.
• You have not previously had an account suspended or permanently closed by gx88 for a violation of these Terms & Conditions.
• You are of sound mind and are capable of entering into a legally binding agreement under the laws applicable to you.

Age Verification Process

gx88 conducts mandatory Know Your Customer (KYC) verification for all accounts prior to processing withdrawal requests and, in certain circumstances, before allowing continued deposit activity. As part of the KYC process, you may be required to submit one or more of the following documents:

• A government-issued national identity card (NID) or passport confirming your date of birth and full legal name.
• A recent utility bill or bank statement confirming your residential address (dated within the last three months).
• A photograph of your bKash, Nagad, Rocket, or Upay mobile wallet associated with your account, for payment method verification purposes.

Failure to complete KYC verification within the requested timeframe may result in temporary restriction of your account's withdrawal functionality. gx88 reserves the right to suspend any account and withhold associated funds pending the satisfactory completion of age and identity verification.

To access the full range of Services on the gx88 platform, you are required to create a personal account. During the registration process, you must provide accurate, complete, and truthful information. Any deliberate misrepresentation of personal details — including but not limited to your name, date of birth, address, or payment information — constitutes a material breach of this Agreement and may result in immediate account suspension and permanent closure.

One Account Policy

Each individual player is permitted to maintain only one active account on the gx88 platform at any given time. The creation of multiple accounts by the same individual — whether under the same identity or under a false or alternative identity — is strictly prohibited. Where gx88 identifies duplicate accounts linked to the same person (via device fingerprinting, IP address analysis, payment method matching, or identity document review), gx88 reserves the right to:

• Permanently close all duplicate accounts without prior notice.
• Void and forfeit any bonus funds, free bets, or promotional credits held across all associated accounts.
• Recover any withdrawals made by exploiting multiple accounts from any outstanding balance.
• Permanently ban the individual from creating any future account on the gx88 platform.

Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and any two-factor authentication codes. gx88 strongly recommends the use of a unique, strong password that is not shared with any other online service. You must not share your account access with any third party under any circumstances.

In the event that you suspect unauthorised access to your account, you must notify gx88 immediately by contacting our support team at [email protected] or via Live Chat. gx88 will not be liable for any losses arising from unauthorised account access resulting from your failure to adequately protect your login credentials.

gx88 will never contact you to request your password. Any communication purporting to be from gx88 that asks for your password should be treated as fraudulent and reported to our support team immediately.

All financial transactions on the gx88 platform are denominated in Bangladeshi Taka (BDT). gx88 does not accept deposits or process withdrawals in foreign currencies. Players are responsible for any currency conversion costs that may be applied by their bank or mobile wallet provider prior to funds reaching the gx88 platform.

Supported Payment Methods

gx88 currently supports the following deposit and withdrawal channels for players in Bangladesh:

• bKash — instant mobile wallet transfers
• Nagad — instant mobile wallet transfers
• Rocket — Dutch-Bangla Bank mobile banking
• Upay — United Commercial Bank mobile wallet
• Visa / Mastercard — where supported by your issuing bank

Deposit Limits & Processing Times

The minimum deposit amount on gx88 is ৳200. There is no fixed maximum deposit limit, though gx88 reserves the right to apply account-level deposit caps in accordance with our responsible gaming policy. All deposits via bKash and Nagad are typically credited to your gx88 account balance within two to five minutes of the transaction being confirmed by the payment provider. If a deposit is not reflected in your account within 30 minutes, please contact our support team.

Withdrawal Processing

Withdrawal requests are processed by gx88 within 15 to 60 minutes for verified accounts during normal operating hours (BST, UTC+6). The minimum withdrawal amount is ৳500. Before any withdrawal request can be processed, your account must have successfully completed KYC verification. Withdrawals will only be sent to a payment method registered to the same individual as the gx88 account — third-party withdrawals are not permitted under any circumstances.

gx88 reserves the right to conduct additional security checks on large or unusual withdrawal requests, which may extend processing times. You will be notified promptly if any additional documentation is required. gx88 accepts no liability for delays caused by the recipient's mobile wallet provider or bank processing infrastructure.

gx88 offers a range of bonuses and promotional incentives to both new and existing players, including but not limited to welcome deposit bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions aligned with events such as the BPL cricket tournament, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published at the time of the offer, which shall be read in conjunction with these General Terms & Conditions.

General Bonus Rules

• All bonus offers are valid for players who are 18 years of age or older and whose accounts are in good standing.
• Bonuses are credited in BDT to your account's bonus balance. Bonus funds are separate from your real-money balance until wagering requirements are satisfied.
• Each promotional offer specifies a wagering requirement (also called a "rollover requirement") that must be met before bonus-derived funds can be converted to withdrawable cash.
• Wagering requirements must be completed within the validity period stated in the individual bonus terms. Unmet bonus funds will expire automatically at the end of the validity period.
• Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while live casino table games, sports bets, and other categories may contribute at lower rates as specified in the individual promotion terms.
• gx88 reserves the right to amend, suspend, or withdraw any promotional offer at any time. Players will be notified via the platform or email where practicable.
• Bonus abuse — including but not limited to creating multiple accounts, exploiting system errors, coordinated betting, or any other technique designed to circumvent the spirit of promotional terms — will result in cancellation of all associated bonuses and may result in permanent account closure.

As a registered user of the gx88 platform, you agree to comply with all applicable obligations set out in this Agreement. Your continued use of the Services is conditional upon your ongoing adherence to these obligations. The following duties apply to your use of gx88 at all times:

• You must provide and maintain accurate, current, and complete personal information in your account profile. You must notify gx88 promptly of any changes to your contact details, payment methods, or other account-relevant information.
• You must use the gx88 platform solely for lawful, personal entertainment purposes and must not engage in or facilitate any form of commercial gambling, professional betting syndicate activity, or arbitrage betting designed to exploit pricing inefficiencies.
• You must not attempt to exploit any bugs, errors, or technical malfunctions in the platform's software for personal gain. Any such exploit discovered must be reported to our support team immediately. Winnings derived from known platform errors will be deemed void.
• You must not use automated scripts, bots, artificial intelligence tools, or any other software designed to interact with the gx88 platform on your behalf without explicit prior written authorisation from gx88.
• You must not engage in any form of collusion, match-fixing, or coordinated play designed to manipulate game or sports betting outcomes on the platform.
• You are responsible for ensuring that your use of the gx88 platform complies with the laws of your country of residence. gx88 makes no representation that access to its Services is lawful in every jurisdiction. Players access the platform at their own risk and responsibility.
• You must treat other players and gx88 staff with respect at all times. Abusive, threatening, or harassing conduct via any communication channel provided by gx88 will not be tolerated and may result in immediate account suspension.

The following activities are expressly prohibited on the gx88 platform. Engaging in any of the activities listed below constitutes a serious breach of this Agreement and will result in immediate account suspension, permanent closure, and forfeiture of any balances held:

• Fraudulent activity: Any use of stolen, cloned, or fraudulently obtained payment credentials to fund a gx88 account.
• Identity fraud: Registering under a false name, submitting forged identity documents, or impersonating another individual during the KYC process.
• Money laundering: Using the gx88 platform as a vehicle for depositing, layering, or withdrawing funds derived from illegal or criminal activity.
• Multi-accounting: Operating or benefiting from more than one gx88 account, whether under the same or a different identity.
• Bonus abuse: Systematically exploiting promotional offers through coordinated play, account splitting, or any method that circumvents the intent of the promotion.
• Unauthorised software: Using bots, scripts, automated wagering tools, or any unauthorised third-party software to interact with the gx88 platform.
• Collusion: Cooperating with other players to manipulate table game outcomes, share hole cards, or otherwise gain an unfair advantage in live casino environments.
• Chargebacks: Initiating fraudulent chargebacks or payment reversals with your bank or mobile wallet provider in relation to legitimate gx88 transactions. Any chargeback activity will be investigated and may result in civil or criminal action.

gx88 employs sophisticated fraud detection systems and reserves the right to monitor all account activity for compliance with these prohibitions. Where prohibited activity is detected, gx88 may take any or all of the following actions without prior notice: suspend or close the account, forfeit all balances and pending withdrawals, share relevant information with payment providers and regulatory bodies, and pursue civil or criminal remedies as appropriate.

Either party may elect to close or suspend an account in accordance with the provisions set out in this section. The following terms govern the closure and suspension of gx88 accounts:

Closure by gx88

gx88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Engagement in any prohibited activity as defined in Section 7 of this Agreement.
• Failure to complete KYC verification within the requested timeframe.
• Account inactivity for a continuous period of 12 months or more, in which case gx88 will provide reasonable notification before any dormancy fees are applied or funds disposed of in accordance with applicable regulations.
• Where gx88 has reasonable grounds to believe that continued access would expose the platform or other players to harm, financial risk, or legal liability.

Voluntary Closure by Player

You may close your gx88 account at any time by contacting our support team at [email protected] or via Live Chat. Before your account is closed, you will be required to withdraw any remaining real-money balance. Bonus balances that have not met the applicable wagering requirements will be forfeited upon voluntary closure.

Self-Exclusion

Players who feel that gambling is becoming a problem may request a self-exclusion, which will suspend their account for a defined period (minimum 30 days) or permanently. Self-exclusion requests are processed by our support team and take effect within 24 hours of confirmation. During a self-exclusion period, your account cannot be reopened regardless of the reason. For more information on responsible gaming tools available on gx88, please visit our Responsible Gaming page.

Governing Law & Dispute Resolution

These Terms & Conditions, and any dispute arising out of or in connection with them, shall be interpreted and enforced in accordance with the principles of internationally recognised online gaming standards. In the event of any dispute between you and gx88, we encourage you to first contact our support team to seek an amicable resolution. Our support team is available 24 hours a day, 7 days a week, at BST (UTC+6).

gx88 is committed to treating all player complaints fairly and transparently. Complaints must be submitted in writing to [email protected] within 30 days of the event giving rise to the complaint. gx88 will acknowledge receipt of all complaints within 48 hours and will aim to provide a substantive response within 10 business days.

Limitation of Liability

To the fullest extent permitted by applicable law, gx88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, including but not limited to losses arising from technical faults, connectivity interruptions, delayed transactions, or decisions made on the basis of information provided on the platform. gx88's total aggregate liability to any individual player in respect of any single claim or series of related claims shall not exceed the total net deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.

Nothing in this Agreement shall limit or exclude gx88's liability for death or personal injury caused by its own negligence, fraud, or any other liability that cannot be excluded by law.

Contact

For all queries related to these Terms & Conditions, please contact the gx88 support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the platform
• WhatsApp: +880 1700 000000
• Hours: BST (UTC+6) — All hours, every day of the year